Terms of service
Terms of Service – Idole Lebanon
Welcome to Idole Lebanon. By accessing or using our website and services, you agree to the following Terms of Service. Please read them carefully.
1. General Conditions
By using this website, you confirm that:
- You are at least the age of majority in your jurisdiction
- You will not use our products or services for any unlawful purpose
- You will not violate any applicable laws or regulations
We reserve the right to refuse service to anyone for any reason at any time.
2. Products & Services
Idole Lebanon offers:
- Flowers and gifts within Lebanon (same-day delivery)
- Lebanese products for international shipping
We strive to ensure that all product descriptions and images are accurate. However:
- Slight variations may occur (especially with flowers due to seasonality and availability)
- Substitutions of equal or higher value may be made when necessary
3. Pricing & Payments
- All prices are displayed on the website and are subject to change without notice
- We reserve the right to modify or discontinue products at any time
- Payments must be completed at checkout using available payment methods
Orders will not be processed until payment is successfully received.
4. Order Acceptance & Cancellation
- We reserve the right to refuse or cancel any order at our discretion
- Orders may be canceled in cases including (but not limited to):
- Product unavailability
- Errors in pricing or product information
- Suspected fraudulent activity
If your order is canceled after payment, a full refund will be issued.
5. Delivery & Fulfillment
Delivery timelines are outlined in our Shipping Policy. By placing an order, you acknowledge that:
- Delivery times are estimates and may vary
- External factors (including weather, security conditions, or logistical constraints) may affect delivery
Idole Lebanon will always make reasonable efforts to ensure timely delivery but cannot guarantee exact delivery times in all circumstances.
6. Accuracy of Information
You agree to provide accurate and complete information when placing an order, including:
- Delivery address
- Contact details
Idole Lebanon is not responsible for issues arising from incorrect or incomplete information provided by the customer.
7. Returns & Refunds
All returns and refunds are governed by our Return & Refund Policy.
By placing an order, you agree to the terms outlined in that policy.
8. Limitation of Liability
To the fullest extent permitted by law, Idole Lebanon shall not be liable for:
- Indirect, incidental, or consequential damages
- Delays or failures caused by circumstances beyond our control
- Losses resulting from misuse of our website or services
9. Force Majeure
Idole Lebanon shall not be held liable for any delay or failure to perform resulting from events beyond our reasonable control, including but not limited to:
- Natural disasters
- War, conflict, or security situations
- Transportation disruptions
- Government actions or restrictions
10. Third-Party Services
Certain services (such as payment gateways or delivery partners) are provided by third parties.
We are not responsible for the performance or policies of these external providers.
11. Intellectual Property
All content on this website, including:
- Text
- Images
- Branding
is the property of Idole Lebanon and may not be used or reproduced without permission.
12. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time.
Changes will be effective immediately upon posting on this page.
13. Governing Law
These Terms of Service are governed by applicable laws and regulations.
Any disputes shall be handled in accordance with relevant legal frameworks.
14. Contact Information
For any questions regarding these Terms, please contact:
Email: orders@idolelb.com
Website: https://idolelb.com