Shipping policy

At Idole Lebanon, every delivery is more than a shipment—it is a gesture, a feeling, and a carefully curated experience. We are committed to delivering your orders with precision, care, and elegance.

1. Delivery Within Lebanon (Flowers & Gifts)

We specialize in same-day delivery across Lebanon, ensuring your gifts arrive beautifully and on time.

Same-Day Delivery:
Orders placed before 2:00 PM are eligible for same-day delivery.
Next-Day Delivery:
Orders placed after 2:00 PM will be delivered the following day.
Delivery Coverage:
We deliver across most regions in Lebanon. Delivery timing may vary depending on the destination and current conditions.
Delivery Fees:
Shipping fees are calculated at checkout based on the delivery location.
Important Notes:
- During peak periods (such as Mother’s Day, Eid, and Valentine’s Day), delivery times may be extended.
- In rare cases (weather, security, or logistics constraints), delays may occur. We will always keep you informed.

2. International Orders (Lebanese Products)

We proudly deliver authentic Lebanese products to customers worldwide.

Processing Time:
Orders are prepared within 1–3 business days.
Delivery Time:
International shipping typically takes 3–7 business days, depending on the destination.
Shipping Fees:
Calculated at checkout based on destination and package weight.
Customs & Duties:
Any applicable customs fees or import duties are the responsibility of the customer.
Idole Lebanon is not responsible for delays caused by customs clearance processes.

3. Order Tracking

You will receive a confirmation once your order is processed.
Tracking details will be shared once your order has been shipped (for applicable orders).

4. Delivery Information Accuracy

To ensure a smooth delivery experience, please provide accurate details:

Recipient full name
Complete delivery address
Valid contact number

Idole Lebanon cannot be held responsible for delays or failed deliveries due to incorrect or incomplete information.

5. Special Requests

We aim to make every order personal and meaningful:

Gift messages can be included with your order
Specific delivery preferences can be noted at checkout

While we do our best to accommodate all requests, fulfillment remains subject to operational feasibility.

6. Our Commitment

At Idole Lebanon, we go beyond delivery—we deliver moments.
Every order is handled with attention to detail to ensure a seamless, premium experience from checkout to doorstep.